The importance of building rapport

28 Day Blog Challenge – Day 7

It’s very important for coaches to build rapport with their clients, and quickly.

In everyday life we know how it can be easier to ‘get on with’ some people more easily than others, hence the saying:

“People like people like themselves”

This doesn’t necessarily mean they need to share common interests, it’s more about sharing common values. In coaching, the aim is not for the coach and their client (coachee) to become friends, it’s about the coach enabling and supporting the coachee towards achievement of their goals. A key part of this is developing a bond of trust which, I believe, comes from having good rapport and an open/honest relationship.

Listening at a deep level is crucial to this process, and my clients regularly comment that one of the benefits of coaching is being really listened to.

As a coach, if you’re not in rapport with your coachee, and you need to challenge their thinking to move them forward, you risk losing the valuable bond you share. As a result, they don’t trust that the challenge is in their best interests, and you end up having to work hard to re-build rapport.

In my various coaching trainings, I have explored a range of methods for building rapport. But at the end of the day, most success in building relationships with clients has come from using intuition, instinct, listening at a deep level, and providing appropriate feed back.

How do you build rapport with people on a daily basis?

If you’re a teacher, how do you build rapport with the children?

If you manage a team, how do you build rapport with them? Is it different for each member?


(Picture courtesy of Renjith Krishnan)

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