Archive for September, 2012

What’s your Personal Best?

September 17, 2012

Just over a week ago the closing ceremony for the Paralympics drew to a close what’s been an amazing run of success stories for athletes this summer from across the globe – both from the Olympics and the Paralympics.

Many world records were broken and many personal bests were achieved.

But you don’t have to be an athlete to achieve a Personal Best!

It could be argued that many of the 70,000 volunteers and Games Makers, who helped make both Olympics such a success, achieved ‘personal bests’ in the services they provided, such as the example of greater confidence in the previous link.

Personal bests can be achieved in a whole range of areas …

What’s the best conversation you’ve had with a colleague or friend?

What’s the best lesson you’ve taught or best bit of 1-1 tuition you’ve done?

What’s the best conference you’ve organised or meeting you’ve ever run?

What’s the best bit of mentoring or coaching you’ve done?

I’m sure you can think of other areas where you can recall your personal best.

So, why were they your best moments? How do you know – what’s your evidence?

One Head teacher I’ve worked with identified the following elements of a successful meeting with her SLT:

  • knowing what was to be achieved from the meeting
  • clarity and understanding of issues from all
  • enabling and facilitating everyone to have a voice
  • encouraging creativity
  • ensuring conclusions and next steps are identified by all (taking ownership)
  • identifying clear strategies for communication of outcomes to all staff

What would your’s be? 

Once you’ve considered personal bests in a range of areas, are there common strengths underlying each one? How can you replicate these common skills in other areas to achieve more personal bests?

The nature of personal bests mean that there’s always the potential to beat them, either by changing some equipment you are using or by changing / tweaking your actions.

What personal best will you achieve this week?

Images: FreeDigitalPhotos.net

Communication: speaking the same language as your team (Part 1)

September 3, 2012

Have you ever been in a situation, either as a team leader of team member, where you feel the person you’re speaking with just isn’t really listening? … They don’t get it … They can’t see what you’re trying to show them.

Or, do you often feel misunderstood by one particular member of your team? 

What may be happening is that they are hearing you, but the way they are responding seems to be changing the meaning of what you’re saying.

For example …

Sue: “James, I’m really keen to show you how I’ve organised this data in a way that’s easier to understand. It demonstrates clearly how we’ve achieved our targets in the last few months. I think you’ll notice how the colours I’ve used highlight each team member’s contribution.”

James: “Sounds useful. Tell me more.”

Sue: “If you look at this page, you’ll see each team member’s value added data, which I think will be helpful when looking at their next targets.”

James: “Listen, I really like the sound of it … I hear what you’re saying. It would be a good idea to tell the rest of the team what you’ve done at our next team meeting.”

At this point, Sue may be feeling a little frustrated! James wasn’t looking at all Sue’s hard work. He wanted her to tell him about it instead. 

This is a classic example of someone who is more visual talking to someone who is auditory. We all have our individual preferences for learning and remembering things, and we give this away by how we speak.

In the example above, Sue is using lots of visual language:

  • show you
  • demonstrates clearly
  • you’ll notice
  • colours
  • highlight
  • look
  • you’ll see

James on the other hand is using more auditory words and phrases:

  • sounds useful
  • tell me more
  • listen
  • like the sound of it
  • hear

You may not get as many examples as I’ve given in such a short dialogue – I’ve included lots to make the point.

Do you recognise any of the phrases above as ones you use on a regular basis?

Visual and auditory are just 2 of the main styles of learning. In a future blog I’ll continue this discussion by looking at a different one.

In the meantime, pay attention to the phrases and words others use to describe events / situations.

What would you say their preferred style of communication is?

(Photo credits: Master isolated images and FreeDigitalPhotos.net)