Posts Tagged ‘management’

Taking on a leadership role this autumn? (Part 1)

August 7, 2012

Whether you’re taking on a new curriculum area, a key stage responsibility, leading a specific project, becoming head of department, assistant head, deputy head, or head this autumn, you’ll no doubt have already started thinking about (if not planning too) what you’ll be doing.

So how will you ensure a successful start?

Whatever role you are taking on, there are 3 key things that I believe will help to ensure you make a successful start. This blog looks at the first one.

1. Clarity

Making a good start involves having clarity from the knowledge of what’s expected of you. The number of senior leaders I’ve worked with over the last few years who have had that clarity about their leadership role have been outweighed by those who haven’t. In the hussle and bussle of school life, where everyone has their own list of jobs, it’s easy to assume that colleagues and team members know exactly what is expected of them.

So, some key questions to consider …

  • How clear are you about your new role?
  • How clear are others about your role?
  • Do you have a job/role description?
  • If this is generic, where can you get further clarity about what is expected of you by all stakeholders?

If you have some flexibility with the role, and can mould or create it as you see fit,  identify what you want to achieve … for yourself, the year group, key stage, curriculum, the school … and set yourself some goals for the year. Then break these down into manageable chunks for each term. Ensure you are clear about what a successful year/term will involve.

  • What do you need to do?
  • What do you need others to do?

Linked to this is setting the success criteria. What will a successful start look, feel and sound like. Identify these from the start, then you know what you’re aiming for, and there is less chance for misunderstandings and disappointment further down the line.

Finally – being really clear about your leadership role will be time-saving in the long run. It will reduce the time spent re-doing things, smoothing over misunderstandings and spending time doing things you didn’t need to do in the first place!

Part 2 looks at communication. In the meantime I’d welcome your comments on this topic 🙂

Image: FreeDigitalPhotos.net

Motivate me! (Part 2)

February 3, 2012

So … how do you know that you’ve done a good job? In Part 1 I posed this question and encouraged you to answer it as fully as possible, and in relation to a particular work-based target. If you’ve not read Part 1, or answered the question yet, I suggest you take a moment to do so now – before you read on!

So how did you answer it? Were your answers along the lines of ‘Style A’ …

  • I just know!
  • I feel it
  • I achieve my targets
  • I achieve what I set out to do
  • I measure my progress against my success criteria

Or were they more like ‘Style B’ …

  • People tell me
  • I get great results / earn more money
  • I get good feedback from colleagues / clients
  • I find out during my performance management / appraisal meetings
  • I can see my team members are happy / succeeding / achieving great results

Or perhaps your answers were a bit of both!

There is no right or wrong here. Your preferred motivation style just is what it is. Take a look at the language you used to answer the question. Did you use more ‘I’ or ‘me’ language, or did you refer to others / external sources of feedback?

Results! ….

Style A = Internal motivation

If you’re internally motivated – you don’t need external praise and will tend to make your own decisions about the quality of your work, rather than asking other people what they think.

Your motivation is self-generated, and you rely on your own judgment when deciding what to do.

You also have a tendency to resist others telling you what to do. As you don’t generally need praise from others – you tend not to give feedback, which can be difficult if you’re a team leader or manager, and your team are more externally motivated (see below).

Style B = External motivation

You rely on recognition / feedback from others and rewards.

You’re more motivated when someone else makes the decision (e.g. on how to move forward with a team project).

You generally make reference to external sources (other people / information from elsewhere) to make the judgment on how well you’re doing.

If you don’t get sufficient feedback you won’t know how well you’re doing, and this will have a negative impact on your motivation levels. Feedback from others can also come from non-verbal / body language sources.

Using these results to motivate your team

These results will help you to identify your own preferred style (for internal/external). The next step is to use the information from both of these posts to identify your team members’ styles.

1. Pay attention to how they respond to feedback and / or how often they come to you / others seeking approval for their actions.

2. If unsure, or you can’t find sufficient evidence, ask them the question I posed in Part 1, or ask who they involve when making a decision. If they mainly refer to others, they will be more externally motivated. If they mainly talk about being able to make the decision on their own, they are more likely to be internally motivated.

3. Motivate ‘internal’ staff with phrases such as:

– “This is the target we’re aiming for. I could make some suggestions to achieve it, but at the end of the day, only you can decide the best way forward.”

– “What do you think are the steps we could take to achieve _______?”

4. Motivate ‘external’ staff with phrases such as:

– “When you complete this project on time, others will notice / you’ll get good feedback.”

– “I would strongly recommend that you (make the changes we discussed at the last staff meeting, by Friday … etc.)”

– “Think of the results you’ll get if you do ______ !”

About 40% of people are largely internally or externally motivated; and 20% are equally both. However, in a particular job sector, you may get a higher percentage of one type, due to the nature of the job.

So how did you fair … and what steps are you going to take regarding motivating your team? In my experience, leaders tend to be more internally motivated. They need to have that internal driver and a strong sense of knowing what they want and how to get there.

Would love to hear your comments on this!

(Picture credit: David Castillo Dominici)

Motivate me! (Part 1)

January 28, 2012

Leaders beware … your staff may appear enthusiastic, driven and motivated, but is it just for show? Do your staff say what they think you want to hear, or are their responses an honest reflection of how motivated they are?

As a leader or manager it’s important to know how to motivate your team. A mistake some leaders can make is to assume, often subconsciously, that their staff will be motivated in the same way they are. After all, they all work for the same organisation and have a common goal, right? … Wrong. Having a common goal doesn’t mean each person’s motivation style will be the same.

In Staying Motivated I briefly introduced some of the different motivational styles, and discussed the towards and away from characteristics in some detail. For this blog (and Part 2) I’ll introduce a different style. But first ….. a question:

How do you know that you’ve done a good job?

It’s best to answer this question when thinking about a specific target you’ve set yourself at work, and how you’ve faired so far in your achievement of it.

Write down all your thoughts when considering your answer. Give as full and detailed an answer as you can.

In Part 2, I’ll discuss the outcomes of this little task, and the style of motivation it corresponds to.

In the meantime, feel free to share your responses to the question, in the comments section below!

(Photo: jscreationzs)

A Senior Leadership Team or a Senior Management Team?

February 14, 2011

28 Day Blog Challenge – Day 14

I have recently been working with staff in schools who have used both terms Senior Management Team (SMT) & Senior Leadership Team (SLT) interchangeably to describe their senior team of staff. So which is it?

You could argue that “SLT” is just the new term for the same team which was once termed the SMT. But whether you’re a senior team of staff working in the public or private sector, I would suggest that what you call yourself is a reflection on how you see your roles.

When attempting to define a leader, you may be able to recognise one, but there doesn’t seem to be a single template to define one. In a previous post about emerging leaders, I suggested their top 3 features were: Influencing, Inspiring and Ideas. In Practising the Art of Leadership I discussed Communication, Empathizing and Building followers as key qualities. I am sure you have seen leaders who have displayed these qualities and many more.

Managing is about getting things done. Owen suggests this involves a combination or IQ, EQ (emotional quotient) and now PQ (political quotient). He contends that the latter is at the heart of managing – using power to make things happen through others.

I don’t think it’s as simple as saying ‘leaders lead and managers manage’. I would suggest that leaders can manage, but not all managers can lead.

So when a senior team of staff come together to run a school, an organisation or a business, do they believe they are leading, managing or both?

Furthermore, how do the rest of the staff view the members of these teams?

And … how much does this matter?

This blog may ask more questions than it answers, but I believe this area is evolving as new responsibilities are added to job descriptions.

What’s your experience?


(Photo courtesy of Graur Codrin )